ServiceNow Acquires FriendlyData to Simplify Technical Search

Santa Clara, Calif.: ServiceNow has concluded to acquire a record of FriendlyData, which creates it easy for non‑technical users to ask quantitative questions in plain English and get quick formula by approach answers or information visualizations.

As ServiceNow is creation a universe of work, work improved for peopleTM, FriendlyData’s healthy denunciation query (NLQ) record will assistance revoke a volume of time spent reckoning out how to ask questions technically; rather, it allows users to only ask a question, and afterwards use a liberated adult time to act on a answer. NLQ record will be embedded into a interfaces of a Now Platform® and beam users to applicable and associated Performance Analytics dashboards and reporting.

When used in a Now Platform, a record will revoke some of a complexity that slows down work, including:

  • Outdated patron and worker work practice that are not discerning and easy to use like a ones people knowledge as consumers.
  • Inability to act due to faith on time‑consuming primer processes.
  • Burdens on business analysts and information engineers who can’t keep gait with a augmenting volume of requests entrance from non‑technical users within their company.

“ServiceNow is bringing NLQ capabilities to a Now Platform, enabling companies to ask technical questions in plain English and accept approach answers,” pronounced Pat Casey, comparison clamp president, growth and operations during ServiceNow. “With this technical enhancement, a idea is to concede anyone to simply make data-driven decisions, augmenting capability and pushing businesses brazen faster.”

ServiceNow skeleton to re‑platform FriendlyData’s NLQ technology, fluctuating a Now Platform’s comprehension capabilities by creation NLQ interfaces accessible opposite ServiceNow applications for IT, Human Resources, Security Operations, Customer Service Management, partner products and for developers.

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